Venue OS
The operating system for venues
Discovery, demand and data — and the order, taken in the same system.
The pitch
Fill the room and take the order
Marketing and the till are the same system. Guests find the room, scan the table, and pay before the ticket prints. The POS you already run stays where it is. Square and Doshii take orders now. Toast, Clover, Lightspeed and Tyro are in the product.
Live orders
The queue, on one screen
New, preparing, ready — every order shows its table and its total, and the same ticket lands on your POS. Nothing reaches the kitchen unpaid.
POS sync
Your till stays where it is
Connect the till the floor already watches. The menu syncs into VenuD, orders push back as tickets, and deals you run in VenuD sit alongside the synced items.
Deals, combos and loyalty
Offers guests see before they arrive
Timed deals and set combos show in the app while people are still deciding where to go. Loyalty stamps build on real orders, so a reward is a visit you can count.
Timed deals
2-for-1 before 8, free entry before 10 — windows you set, caps you control.
Combos
Set menus like a pizza and a drink at one price, on the days you choose.
Loyalty
Stamp cards tied to orders, with the reward redeeming at the table.
Marketing
Boosts, offers and Meta
Boost Wallet funds map presence and offer sends from one balance. Instagram and Facebook campaigns run through VenuD too — measured against check-ins and orders, not just clicks.
Reach packs price out around $6–$7.60 per thousand impressions, against roughly $12 for a typical social feed.
What 1,000 impressions cost
AUD · indicative
Map presence on VenuD against a typical social feed.
Insights
The week, explained in money
Insights is built from paid orders, real check-ins and your own menu. Paid revenue, paid orders, table versus pickup, average ticket and carts left at payment sit at the top. Under them, four health scores — Discovery, Conversion, Revenue, Loyalty — each with the number that moved it.
Revenue vs boost spend shows what every dollar of boost returned in attributed orders. What moved the needle plots check-ins by day with your campaigns, events and win-back sends marked on the line. Discovery → dollars runs the whole funnel from deck impressions to paid revenue and flags the step where guests fall away.
Lower down: food and drinks leaders, what gets ordered together, second rounds and how long after the first, service speed by daypart with ETA overruns, repeat rate and estimated guest value. Then one button — What should I improve? — and Wingman reads this page and comes back with three to five actions for this venue.
A night on VenuD
Illustrative
Payouts
Stripe Connect, straight to your bank
Guests pay in the app by Apple Pay, Google Pay or card. Card processing is shown as its own line at checkout and passed to the guest. Every payout is matched to the orders behind it.
Hotels
One stay, every outlet
A room QR covers dinner, the bar and breakfast. Charge to the room goes through the till that outlet already runs, and staff tender it the way they do today. Direct folio posting into the property system comes later.
The guest orders from the room or the table. The ticket still lands on that restaurant's till. One stay, many doors, one system.
Get started
Claim. Verify. Choose a plan.
Find your venue, prove ownership, and pick Essential, Growth or Enterprise. Plans start at $249 a month plus 1% of QR orders.
- 01
Find your venue
Search the directory and select the listing that matches your doors.
- 02
Verify ownership
Confirm with your work email or ABN — usually instant.
- 03
Choose a plan
Essential, Growth or Enterprise, then finish setup in the portal.